Danielle Toth  |  February 25, 2022

Category: Data Breach

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Zoom-bombing Class Action Settlement Overview: 

  • Who: Plaintiffs filed a class action lawsuit against Zoom Video Communications. 
  • Why: The plaintiffs alleged Zoom’s ‘lax security’ allowed hackers to ‘zoom-bomb’ meetings with graphic images.
  • Where: The Zoom-bombing class action settlement was submitted in California federal court.

U.S. District Judge Lucy Koh granted preliminary approval to an August settlement with Zoom Video Communications saying the deal was the result of “serious, informed, noncollusive negotiations,” the order states. 

“The terms of the settlement agreement do not improperly grant preferential treatment to any individual or segment of the settlement class and fall within the range of possible approval as fair, reasonable and adequate,” Koh says in the order. 

Settlement Class Members who wish to make a claim must do so by submitting a form by the deadline, which is 60 days following the Notice Date. 

Settlement class members who wish to object to the settlement must provide the objector’s name, address and email address; an explanation of the basis upon which the objector claims to be a settlement class member; whether the objection applies only to the objector, a subset of the settlement class or the entire settlement class; all grounds for the objection, including all citations of legal authority and evidence supporting the objection; the name and contact information of all attorneys representing, advising or in any way assisting the objector in connection with the preparation or submission of the objection or who may profit from the pursuit of the objection, who must enter an appearance with the court per the local rules; and a statement indicating whether the objector intends to appear at the final approval hearing (either personally or through counsel). 

Any member of the settlement Class who does not file a valid and timely written objection per these procedures and the procedures detailed in the settlement agreement, shall be deemed to have waived any objection, shall not be permitted to object to the settlement and shall be precluded from seeking any review of the settlement agreement and/or the final approval order by appeal or other means. 

Any putative member of the settlement class who seeks to be excluded from the settlement class must submit a request for exclusion, in writing, and include the requestor’s name, address and email address; the requestor’s physical signature; the name and number of this Action; and a statement that he or she wishes to be excluded from the settlement class for purposes of this settlement. 

The final approval hearing shall be held by the court on April 7, 2022.

Settlement Ends Class Action Lawsuits Over ‘Zoom-bombing’

The settlement resolves claims from consumers who said their webinars, trainings and even a bible study were interrupted by “zoom-bombing,” or graphic and heinous images inserted by hackers.  

Zoom users accused the company of failing to properly secure users from zoom-bombing. Zoom became nearly ubiquitous in the wake of the coronavirus pandemic, but the proposed class goes back further. Those who used the platform starting March 30, 2016, may be able to make a claim.  

Class members who used the free version of Zoom can claim a $15 class action rebate. Those who paid for a subscription can claim a $25 award or 15 percent of their fees, according to the proposed Zoom-Bombing class action settlement.  

Zoom has also agreed to beef up security with moves “designed to improve meeting security, bolster privacy disclosures, and safeguard consumer data,” according to settlement documents. 

In addition to claims that lax security led to Zoom-bombing, users also accused the company of sharing information with third parties, such as Facebook and LinkedIn, without permission. 

Class action lawsuits filed by a church, the University of Southern California and a virtual pole dance class instructor, among others, were consolidated.  

In March, Koh trimmed some of the claims in the Zoom-bombing class action lawsuit but refused to toss the litigation.  

Have you used Zoom? Will you take part in the Zoom-bombing class action settlement? Tell us what you think in the comment section below.   

The plaintiffs are represented by Ahdoot & Wolfson and Cotchett Pitre, Gibbs Law Group LLP.  

The Zoom-bombing Class Action Lawsuits are In re: Zoom Video Communications Inc. Privacy Litigation, Case No. 5:20-cv-02155-LHK, in the U.S. District Court for the Northern District of California, San Jose Division.


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342 thoughts onJudge Approves Zoom Users’ $85m Deal Resolving Privacy and Data Security Claims

  1. Leela says:

    I got an email that payments are being distributed this week.

  2. Doreen Dahl says:

    I added my name to this zoom action some time ago and haven’t heard back. If it is settled shouldn’t CTA be getting ahold of me?

  3. William Kelly Jr says:

    I use zoom and I have the app add me

  4. Sheryl says:

    Please add me I use zoom all the time

  5. Mary Gaines says:

    I had a subscription paid under Zoom and a personal Zoom account.

  6. Danni Harding says:

    I submitted a claim how how do I get paid?

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.